42 jobs scheduled at 07:00
Without a single “ho gaya?” call.Every pest control company has a schedule at 7 am. The trouble starts when the day stops matching it: a fever at 8:45, a locked shutter at 11:30. UPGEAR follows each job from the van to the client’s signature, so at 6 pm the owner opens one screen and sees which jobs are proved and which moved to another day.
Six vans leave the godown with the day’s routes already on each phone.
Kavya built them last night from the contracts due today. Each technician sees his own jobs in order, with the site contact and what that site needs.
The client calls to argue. Pick the argument.
Nobody fills in a form for this. The start tap, the photos and the chef’s signature are already on the job, and each complaint below is answered by one line of it.
11:00
Eleven things happened on Tuesday. Kavya chased nobody.
Four of them went wrong: a sick call, a locked shop, a complaint, a job that ran 40 minutes late. Each arrived in the log with a name on it and the next step already set. Click a line to see what followed.
Mr Rao sees the job close before the van leaves.
The record that tells your office a job is finished also goes to the client on WhatsApp, with the report attached. After a month of that, he stops calling to ask whether anyone came.
7 things your clients ask for. See which app can actually show them.
Untick any you never get asked, and the scores change.