CONTACT

Talk to us.

Book a 30-minute demo, ask a product question, or reach an existing-customer support channel. We reply to new enquiries within one working day.

A friendly small office with laptops and notebooks where the Upgear team takes founder-led demo calls
Book a demo

A 30-minute founder-led walkthrough on your own data.

Bring one customer sample, a recent invoice, and a current Excel or CRM export. We’ll load them into a demo tenant on the call and walk the end-to-end workflow — enquiry, quotation, contract, visit, invoice, renewal — on your actual numbers.

Book a 30-minute founder-led demo

See Upgear running on your own data. Opens our Calendly booking calendar in a new tab — pick a slot that works for you.

Open the booking calendar

Founder-led · No credit card · No lock-in on renewal

Other ways to reach us

The channels we actually monitor.

Email

Best for product questions, demos, partnership enquiries, and anything needing an attachment. Reply within 24 hours (Mon–Sat).

Book a demo

The fastest way to evaluate Upgear on your own operation. We cover your stack, your scaling plans, and end with a tailored quote good for 90 days.

Office
Kolhapur, Maharashtra

Our base. We’re a fully remote team but meet in Kolhapur for onboardings, roadmap planning, and local customer visits.

Existing-customer support

Ticket-based support portal for paying customers. Response within four hours during working days.

Media, partnerships, everything else

Write to connect@upgearcrm.com with “Media”, “Partnership”, or the specific topic in the subject line. We aim to reply within two working days. For journalist queries with a publication deadline, please flag the deadline in your first email so we can prioritise.

Contact questions

Three things people ask about reaching us.

You pick a 30-minute slot. The day before, we’ll email you a short checklist (what to bring — one customer sample, a recent invoice, a current Excel or CRM export). The call itself is founder-led. We’ll share a screen, load your data into a demo tenant, and walk the end-to-end workflow on your actual numbers. No slide deck.
Within one working day (India, Mon–Sat) for new enquiries. Existing-customer support requests typically respond within four hours. Founder-led support means you’re usually talking to someone who can actually debug the issue, not a tier-1 triage rep.
Yes. WhatsApp is our most-used support channel for existing customers, and we’re happy to answer pre-sale questions there too. For detailed product questions or demo scheduling, email usually works better because we can send you links and attachments cleanly.
Corporate details

Upgear CRM

GSTIN
27BKFPK7515J1ZX
D-U-N-S
766381114
PMPWA Registration
2435/2013