01 · The promise
On record: customer, site, agreed scope, price and service frequency.
Product screen
/Transactions/Contract
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Meet Ganesh, Lata and Vijay. Switch tabs. Who’s happiest at the end?
— Imran
Every site is different.
Mitra walks it with your technician.
A hotel kitchen, a pharma line, a godown with fourteen rodent boxes. Mitra knows the stations, the rules for each room and the proof you need, and keeps saving when the signal drops.
Watch the bubbles. Nobody picks up a phone.
— Priya, accounts
Photo in. Payment in.
Nobody chases anybody.
Write the rule once. The app remembers for you.
— Kavya, operations
Set it up once.
Stop checking every visit by hand.
Decide what proves a visit, once per service.
The technician app asks for it on site. Accounts and auditors find it on the visit later.
How setup works →Start from the spreadsheet you already run on.
See what lands and what needs a look first. Nothing is written until you approve the preview, and your file stays untouched.
What moving over involves →GST, TDS, WhatsApp. Done the Indian way.
— Priya
Made for how pest control actually runs in India.
GST e-invoicing and WhatsApp communication need the relevant setup and provider access. If those handoffs are part of the buying decision, put them in the demo.
Filter by topic. Pricing is the most read.
— Imran
What owners ask
before they book.
We already use software. Is it worth switching?
Only if a handoff keeps breaking. Bring the one that costs you most, a missed renewal or a bill held for a report, and we’ll run it on UPGEAR with your data before anyone talks about moving.
Does the whole company have to move at once?
No. Start with one branch or one workflow. It still needs the office and field people who touch it, so the handoff is actually tested.
How do we get our data in?
Export customers, sites, contracts and schedules to Excel. The import previews everything and flags problems, like AMCs that end before they start or duplicate GSTINs, before anything is written.
Will our technicians actually use it?
Put one in the demo. Mitra shows the job, the stations and the proof needed, in the order he walks the site. Test it on the phones and networks your team really has.
What happens when there’s no signal?
Photos, batches and sign-off save on the phone and sync when the network comes back. The office sees the visit as pending, not missing.
Can we keep Tally?
Yes. Invoices and receipts export as Tally XML. Your accountant checks the ledger mapping once. After that it’s an import, not retyping.
GST e-invoicing and TDS?
Invoices carry GSTIN, place of supply and HSN/SAC. IRN generation needs your own IRP access. TDS the customer deducts is recorded against the receipt, so the balance reads ₹0, not ₹368.
We have branches under different GSTINs.
Each branch can sit under its own legal entity, GSTIN and invoice series, while the owner still sees the whole company in one place.
How is it priced?
By the people who use it, the branches and entities involved, and the setup work. You get it in writing, with optional services on their own lines.
How long until we’re live?
It depends on the first workflow and how clean the data is. You’re live when real work has run through correctly, not when logins go out.
Who owns our data?
You do. Export it whenever you want. Access is by role, so a technician sees his jobs and not your receivables.
Your question isn’t here?
Ask it on a demo with your own contract on screen, or ask the AI you already use.
Last stop! Pick your headache. We demo on that.
— Imran
See it with your own work.
Bring the part that keeps coming back to you.
We’ll open the relevant records, walk through an exception and work out what your first implementation would need.