For your team · Field Teams

Know the job before you reach the gate.

Open the assigned visit in UPGEAR Mitra. Check the site, timing and work details, then record the service while it's still in front of you.

Made for the phone already in his pocket.
09:10 4G
TUESDAY · 4 JOBS Good morning, Sameer
NEXT10:15
Meridian Cold Chain DC-2 Rodent management · Bhiwandi · 6 km Open job
12:30 Green Leaf CaféCockroach gel · Thane
15:00 Sunrise Apartments, B-wingTermite check · Thane
✓ Hotel Sai Palace · done 09:20
IN YOUR BAG TODAYENOUGH FOR 3 JOBS
Bait blocks · 40Gel · 3 tubesGlue boards · 12
TodayStockMe
4 jobs today. Next one is on top.
Sameer. Day 3.
Hasn't called the
office once.
↙
Chalo, 10:15 wala job
Aaj 4 jobs!
Photo le liya ✓
Signal nahi, koi baat nahi
Chalo, 10:15 wala job
Aaj 4 jobs!
Photo le liya ✓
Signal nahi, koi baat nahi
psst, you can poke them
01 · Meet the crew

Every pest-control crew has these six.

Good technicians are hard to find and harder to keep. Each one walks in with a different worry about the phone. Here's what Mitra does about each.

RAKESH-BHAU · THE VETERAN, 22 YEARS “Mujhe phone mat do. I will press the wrong thing.”
6'0" 5'6" 5'0"
↑ tap anyone. Or just watch, they'll take turns.
WHAT MITRA DOES FOR RAKESH

Each screen asks for one thing, with one big button to move on.

10:13 4G
Check in STEP 1 OF 5
MAP You're at the site42 M FROM SITE PIN · 10:13
SELFIE Selfie for attendanceOne tap. Front camera.
ARRIVED10:132 min early
SITE CONTACTPravin S.At the gate
Start visit
02 · Two sides of the gate

The owner and the technician lose sleep over the same thing.

They worry from opposite sides of the gate. One record on the phone answers both.

THE OWNER · 11:40 PM “He says he went. How do I know?”
MR DESHMUKH · OWNER
ONE ANSWER FOR BOTH

Check-in at the gate, photos with time and place, signature on the phone. One record covers both of you.

10:13 4G
Check in STEP 1 OF 5
MAP You're at the site42 M FROM SITE PIN · 10:13
SELFIE Selfie for attendanceOne tap. Front camera.
ARRIVED10:132 min early
SITE CONTACTPravin S.At the gate
Start visit
THE TECHNICIAN · 11:40 PM “Customer will say I never came.”
ANITA · FUMIGATION
03 · The WhatsApp test

If he can use WhatsApp, he can use Mitra.

Learned it in the van. Ten minutes.
— Manoj · technician

He already knows every move. Mitra just asks for them in order.

WhatsApp Mitra
09:04 4G
Chats Search
SP Office · Kavach PestAaj Meridian DC-2, 10:15 baje 9:022
MA MaaKhana kha liya? 8:40
CK Sunday cricketRohit: 7 baje ground pe 8:12
SB Sanjay bhaiPhoto Mon
BL Building societyWater cut tomorrow Sun
Office ne kaunsa address bheja tha? Scroll, scroll…
His thumb already knows the moves.
04 · One job, tap by tap

Sameer's 10:15 job, start to finish.

Meridian Cold Chain, rodent management. Eight screens, one at a time. The basement has no signal, so the record keeps saving on the phone.

09:10 4G
TUESDAY · 4 JOBS Good morning, Sameer
NEXT10:15
Meridian Cold Chain DC-2 Rodent management · Bhiwandi · 6 km Open job
12:30 Green Leaf CaféCockroach gel · Thane
15:00 Sunrise Apartments, B-wingTermite check · Thane
✓ Hotel Sai Palace · done 09:20
IN YOUR BAG TODAYENOUGH FOR 3 JOBS
Bait blocks · 40Gel · 3 tubesGlue boards · 12
TodayStockMe
Pehla job on top. Easy.
09:10 at home, chai in hand
05 · Small, growing, large

One crew or many cities. His phone looks the same.

What changes as you grow is the office side. Sameer's screen doesn't.

KAVACH PEST SERVICES · TEAM PHOTO You and your crew You assign the jobs, your crew does them, you see it all without a call.
Sab log, say paneer!
YOU
RAKESH
SAMEER
ANITA
09:10 4G
TUESDAY · 4 JOBS Good morning, Sameer
NEXT10:15
Meridian Cold Chain DC-2 Rodent management · Bhiwandi · 6 km Open job
12:30 Green Leaf CaféCockroach gel · Thane
15:00 Sunrise Apartments, B-wingTermite check · Thane
✓ Hotel Sai Palace · done 09:20
IN YOUR BAG TODAYENOUGH FOR 3 JOBS
Bait blocks · 40Gel · 3 tubesGlue boards · 12
TodayStockMe
DOESN'T CHANGEHis screen. Today's jobs, next one on top.
WHAT CHANGES FOR YOU
You are the owner and the supervisor. You assign from your own phone.
You see which jobs are done without calling anyone.
A new hire gets the same job card as your oldest hand.
06 · Day one

Sameer's first day, stop by stop.

No calls from the office all day.
— Arjun · technician

Practise with a real job, on his own phone. Use your normal service and your evidence rules, and check how it behaves on a weak network before a live site.

✦ Crew ready
Is this available on our phones?

Confirm supported devices, app access and the version being deployed during setup. Ask your implementation contact to show the exact steps your team will use, including any work that still belongs with the office.

Bring your least phone-friendly technician to the demo.

We'll hand him the phone and stay quiet. If he gets stuck, you'll know before you buy.

“Arre, bas itna hi?” ↙
The crewEvery crew has these six.Suresh · Owner