Thank you for choosing to be part of our community at Upgear CRM (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website UpgearCRM.com and use our services. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We collect personal information that you voluntarily provide to us when registering on our platform, expressing an interest in obtaining information about us or our products and services, when participating in activities on the website, or otherwise contacting us.
- Personal Information: Full name, email address, phone number, company details, etc.
- Usage Data: Information automatically collected when you visit our website, including IP address, browser type, pages visited, and time spent on each page.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our platform. You can modify your browser settings to refuse cookies.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services.
- Improve, personalize, and expand our services.
- Understand and analyze how you use our website.
- Develop new products, services, features, and functionality.
- Communicate with you, including for customer service, updates, and marketing purposes.
- Comply with legal obligations.
3. How We Share Your Information
We do not share, sell, rent, or trade your personal information with third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with third-party vendors that help us provide our services (e.g., hosting, analytics).
- Legal Compliance: We may disclose your information if required by law, such as in response to a court order, legal process, or government request.
4. Data Retention
We will retain your personal information for as long as necessary to provide you with services or comply with legal obligations. Once we no longer need your data, we will securely delete or anonymize it.
5. Security of Your Information
We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of your information.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data under applicable data protection laws, such as:
- Right to Access: You can request access to your personal information.
- Right to Correction: You can request that we update or correct your information.
- Right to Deletion: You can request that we delete your personal data.
- Right to Withdraw Consent: If we rely on consent to process your information, you can withdraw that consent at any time.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time in response to changes in legal, technical, or business developments. We will notify you of any changes by updating the “Last updated” date at the top of this policy. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
Upgear CRM
Email: business@upgearcrm.com