--- title: "About UPGEAR · Built Around Commercial Pest Control" description: "Meet the team behind UPGEAR, pest control business software built with operators across India. Our story, founders and the companies we serve." url: https://upgearcrm.com/about/ last_updated: 2026-10-27 --- Company /About UPGEAR # Built for the work behind an AMC. UPGEAR keeps a pest-control contract joined to everything that follows it: the visits, the service records, the bills and the renewal. Two founders from Mumbai built it after years of watching operators hold all of that together by hand. Read our story ↓ Meet Vinnay and Amit Every chapter you read fills the chai. Finish the cup, and the next one is with a founder. Signing the MOU with PMPWA Mumbai MADE IN MUMBAI INDIA Training day, mic on [ENDORSED BY PMPWA Mumbai →](https://upgearcrm.com/recognition/) Builds the product Vinnay Looks after customers Amit 30 PEST-CONTROL COMPANIES AND COUNTING Bharat Pest Control · Thane Friends Pest Control · Thane Antipest Pest Control · Mumbai P Free Pest Control · Mumbai V-Care · Mumbai Imperial Services · Pune Pest-O-Stop · Thane Pest Control All India · Mumbai Patil and Daughters · Wada Dot Pest Control · Thane Mastershield · Thane Ankita Pest Management · Mumbai Hindustan Insecticides · Mumbai Life Line Services · Mumbai Tahaan Pest Solutions · Mumbai Just Pest Management · Dombivli Neelam Airtech · Mira Bhayandar Ultra Pest Control · Thane Pepcopp · Mumbai Moreshwar Pest Control · Satara Integrated Pest Control · Guwahati Prudent Enterprise · Mumbai Sheetal Hospitality Services · Mumbai City Pest Control · Mumbai Pest Terminators · Pune City Pest Control · Chennai Amaze Pest Control · Mumbai Fumenix Pest Solutions · Jamnagar Rex Environment Science · Ahmedabad IPM and Fumigation India · Mumbai Bharat Pest Control · Thane Friends Pest Control · Thane Antipest Pest Control · Mumbai P Free Pest Control · Mumbai V-Care · Mumbai Imperial Services · Pune Pest-O-Stop · Thane Pest Control All India · Mumbai Patil and Daughters · Wada Dot Pest Control · Thane Mastershield · Thane Ankita Pest Management · Mumbai Hindustan Insecticides · Mumbai Life Line Services · Mumbai Tahaan Pest Solutions · Mumbai Just Pest Management · Dombivli Neelam Airtech · Mira Bhayandar Ultra Pest Control · Thane Pepcopp · Mumbai Moreshwar Pest Control · Satara Integrated Pest Control · Guwahati Prudent Enterprise · Mumbai Sheetal Hospitality Services · Mumbai City Pest Control · Mumbai Pest Terminators · Pune City Pest Control · Chennai Amaze Pest Control · Mumbai Fumenix Pest Solutions · Jamnagar Rex Environment Science · Ahmedabad IPM and Fumigation India · Mumbai Chapter 01 · Why UPGEAR exists ## Five tools doing one operator’s job. Many of the operators we met ran their business on a mix: a spreadsheet for billing, a separate tool for GST invoices, accounting software for the books, WhatsApp for everything else. The work got done. Month-end still took days, and the owner still chased every renewal himself. ← switch, and watch their faces Billing spreadsheet GST invoice tool Accounts software WhatsApp groups Paper visit slips Ops manager THE USUAL WEEK Keeps the whole week’s schedule in her head. Owner THE USUAL WEEK Chases every renewal himself, every month. Accountant THE USUAL WEEK Spends three days at month-end matching three tools. So we built for the AMC first. Operators kept being pointed to CRMs designed for sales deals. A year-long contract with monthly visits across several sites doesn’t work like a sales deal. UPGEAR started from the contract: scope and schedules first, then visits, evidence, bills and the renewal, all linked. Chapter 02 · Our roots ## The experience came before the name. UPGEAR launched in 2024. The product work behind it started ten years earlier, in the founders’ business-software companies. Six stations. Tap any year to jump. EXP. STATION 1 OF 6 · 2014 It starts on a desktop. Amit’s company, Aventine, builds CRM software that runs on office desktops. The founders learn what it takes to set software up inside a real office. Set up one office at a time. Aventine CRM · Customers _ □ × Installed on one office PC at a time Chapter 03 · The founders ## One builds it. One looks after you. Vinnay is the tech CEO: product, engineering and the first conversation with most new customers. Amit runs onboarding and partnerships, and is who you talk to about plans and pricing. FOUNDER 17+ YEARS Vinnay Kulkarni Tech CEO. Designed UPGEAR from the first line of code. Product Engineering Demos Designs the product and leads engineering Takes most first calls with new customers Runs marketing and the website Stays close to support and servers CO-FOUNDER 26+ YEARS Amit D. Vyas Runs onboarding and partnerships. Talks to you about plans and pricing. Onboarding Partnerships Pricing Leads customer onboarding Looks after the relationship with PMPWA members Handles commercial partnerships Came up with the “no add-on you don’t need” rule A small team you can reach directly. When you write to us, the reply comes from the people who designed the product. We plan to keep it that way for as long as we can. Founder-led demos Founder-led support Founder-led roadmap Chapter 04 · Made in India ## Made in India, for how work runs here. GST. WhatsApp. Two or three companies under one owner. Clients who pay by UPI on Monday and cheque on Friday. Technicians who switch between Hindi, Marathi and English mid-sentence. UPGEAR can handle every one of these. Which ones you switch on depends on your plan and your setup, and we configure them with you. Tap a tile to see what it replaces. MADE IN INDIA Ask us which of these fit your plan. We’ll set up the ones your team will actually use. Chapter 05 · UPGEAR LIVE ## Customers raise a hand. A founder answers. UPGEAR LIVE is an online session for customers, one module at a time. Owners, accountants and ops staff join from their own offices, raise a hand and ask. The answer is shown on screen, in the product. UPGEAR LIVE · HR & PAYROLL an illustration · real screenshots below Antipest Pest Control asks Can this month’s attendance go straight into salary? Vinnay Kulkarni · host Bharat Pest Control Friends Pest Control Antipest Pest Control P Free Pest Control V-Care Imperial Services Real session: HR & Payroll, 12 Aug 2026. 29 people in the meeting. Offline too. Vinnay trains teams in person. Explaining the workflow Showing it on screen Taking questions Chapter 06 · Our promises ## What every customer gets from us. Four promises, signed by both founders. Tap each one to stamp it. Vinnay Kulkarni FOUNDER Amit D. Vyas CO-FOUNDER MUMBAI, INDIA Chapter 07 · Focus and base ## Commercial pest control, from Mumbai. Today we build for pest-control companies that manage recurring AMCs, field teams and client reports. These are the details we build around. Repeat service schedules Site-level records Chemical use GST billing The next renewal LOOKING AHEAD Later, we want to bring the same approach to other service businesses. That’s the plan, not today’s product. WHERE TO FIND US UPGEAR HQ HEADQUARTERS Mumbai, Maharashtra UPGEAR CRM · GSTIN 27BKFPK7515J1ZX Registered office: Kolhapur, Maharashtra We reply within 24 hours, Monday to Friday. [Contact us](https://upgearcrm.com/contact/) [Our credentials](https://upgearcrm.com/recognition/) ## See it on your own data. A 1-hour demo with a founder. Bring your current setup and the one thing that hurts most. We’ll show you where UPGEAR fits, or tell you plainly if it doesn’t. A full hour, not a 15-minute pitch, so you see your real work instead of a tour. [Book a demo with a founder](https://calendly.com/upgearcrm/upgear-demo?utm_source=about-page) [Explore UPGEAR](https://upgearcrm.com/product/) Founder-led demo Free assisted migration No lock-in on renewal --- UPGEAR: pest control business software for India. Website: https://upgearcrm.com/ · Book a demo: https://calendly.com/upgearcrm/upgear-demo · Email: connect@upgearcrm.com · Support: support@upgearcrm.com · WhatsApp: +91 97671 35315 Summary of the whole site for AI assistants: https://upgearcrm.com/llms.txt · Every page in one file: https://upgearcrm.com/llms-full.txt